Openview is a free satellite television service in South Africa that provides access to a variety of channels. Although the channels are free, sometimes they may not be available due to technical issues. If you have lost access to some of your Openview channels, don’t panic – there are steps you can take to try and get them back.
Reactivating Openview Channels
The first step in trying to get your Openview channels back is to try and reactivate them. This can be done by going to the Openview website and entering your decoder’s serial number. Once you have done this, the website will show you a list of all the channels that are available on your decoder. You can then select the channels you want to reactivate and they should become available again.
If this doesn’t work, you can also try restarting your decoder. This can be done by pressing the power button on the decoder and then waiting for it to restart. Once the decoder has restarted, the channels should be available again.
Troubleshooting Openview Issues
If the above steps don’t work, you may need to troubleshoot the issue further. First, make sure that your decoder is connected to the internet. This can be done by checking the connection on the back of the decoder. If the connection is good, you can then try resetting the decoder. This can be done by pressing the reset button on the back of the decoder and waiting for it to reset.
If these steps still don’t work, you may need to contact Openview and ask them to help you troubleshoot the issue. They may be able to provide you with additional steps you can take to get your channels back.
Getting your Openview channels back can be a tricky process, but with a bit of patience and the right steps, it is possible. If you have lost access to some of your Openview channels, try reactivating them or restarting your decoder. If this doesn’t work, you may need to contact Openview and ask them to help you troubleshoot the issue.
The recent changes and disruptions in the OpenView market have undoubtedly been felt all over the country. There have been countless questions posted looking for answers on how to get their channels back on Open View.
The good news is that although it is possible to get your channels back, it is not always necessary. In many cases, the good news is that the channels may already be back. Many people who switched over to Open View now have their channels automatically returned. All that is needed to check if the channels are already back is to simply wait until the next EPG (Electronic Programme Guide) update. This will typically happen every few days and should result in the channels being restored.
However, for those whose channels have not yet been returned, there are steps to take in order to get them back. Firstly, users need to check that their subscription is active in order for them to access the channels. Subscriptions can be checked by visiting the Open View website and should show their subscription status.
If their subscription status is active and they still cannot access the channels, they should contact the Open View customer service team in order to ask for assistance. The customer service team is available to help provide the best possible resolution to problems regarding channels.
In addition to the customer service team, it is also possible to troubleshoot certain issues. If a channel is still unavailable, users can look into a “re-tune”, which is basically a reinstallation of the channel to the Open View system. The process differs depending on the receiver/decoder and can be found online or from the customer service team.
For those who are still having difficulties getting their channels back on Open View, it is possible to try switching the set-top box off for two minutes, then turn it back on. This should refresh the system and cause it to update the channels again.
In conclusion, for those who have recently changed over to Open View and have not yet got their channels back, it is best to first wait for the next EPG update. If the channels are still not available after that, then users can also contact the customer service team or try troubleshooting the issue. Ultimately, if all else fails, it is possible to switch the set top box off and on again in order to refresh the system and restore any lost channels.