Secure Socket Layer (SSL) certificates are used to secure connections between a website and a browser. When an SSL certificate is not properly installed, the connection between the website and the browser can be disrupted and the user may get an error message saying “unable to get local issuer certificate”. This article will explain what this error message means and how to resolve it.
Understanding the Issue
The “unable to get local issuer certificate” error message means that the website’s SSL certificate is not installed correctly. This can happen for a variety of reasons, such as an incorrect configuration of the SSL certificate, an incorrect installation of the certificate, or the certificate is expired.
Resolving the Problem
To resolve the “unable to get local issuer certificate” error message, the first step is to check the configuration of the SSL certificate. The configuration should be checked to make sure it is correct and up to date.
The second step is to check the installation of the certificate. The certificate should be installed correctly and all the necessary files should be in the correct location.
The third step is to check if the certificate has expired. If the certificate has expired, it will need to be renewed.
Finally, if all of the above steps have been completed and the error message persists, it is recommended to contact the website’s hosting provider for further assistance.
In conclusion, the “unable to get local issuer certificate” error message means that the website’s SSL certificate is not installed correctly. To resolve this issue, the SSL certificate’s configuration, installation, and expiration should be checked. If the issue persists, it is recommended to contact the website’s hosting provider for further assistance.